Information, Terms and Conditions

How to Order

By phone: call +44 (0)20 8696 1313 with your credit card details (Monday - Friday, 9.00-5.00, or leave a message outside office hours and we'll call you back).

By fax: on +44 (0)20 8696 1313, 24 hours a day, 7 days a week.

By post: send in your order with your credit card details or a cheque (made payable to Hopscotch Dressing-Up Clothes) and send to us at 28 Worslade Road, London, SW17 0BT.

Website: visit our shop to order securely online

Amazon.co.uk - some of our items are on amazon.co.uk so feels free to purchase via them too.

The Giving Machine - if you subscribe in order to raise funds for a particular school, pls order from us via amazon.co.uk.

Postage, packaging and delivery services

All our outfits are sent out in big white boxes lined with tissue paper, unless otherwise arranged. Outfits are normally despatched within 24 hours, and we offer the following postage options:

Standard: £4.50 (2nd class post)
Premium: £5.50 (1st class post)
Special: £7.00 (Special Delivery - by noon the following weekday). Please note that Special Delivery orders must be received before noon for guaranteed overnight delivery.

International: £6.00 to Europe, £10 to the rest of the world

If you live close to our offices and wish to collect, pls call us direct to reserve your item and arrange collection time. 020 8696 1313. Many thanks.

Finally, if you would like your item(s) couriered to your location, pls call us. We can arrange this for you or feel free to use a courier of your choice.

Sizing Chart

S - 98cm - 2-3 years
M - 116cm - 3-5 years
L - 128cm - 5-7 years
XL - 140cm - 7-9 years
O/S - one size - 4-8 years

Colours

Please note that colours of fabric and trimming may vary slightly from time to time.

Gift Tags

Hopscotch outfits make wonderful presents:

Gift tags can be written out (at no extra cost) - just let us know when you order if you'd like one included in your order.
Delivery can be made direct to the receiver, to save time. (Don't forget to mention it's a gift, so that we send the receipt direct to you!)

Returns & Exchanges

We have a no-quibble returns policy: as long as items are returned to us unworn and undamaged, we’ll exchange or refund in full (excluding p&p) – no questions asked.

Hopscotch Dressing-up Clothes

Our clothes are all designed with the help of a team of young children – all of them keen and experienced dressers-up. We are proud to guarantee that our clothes are:

Comfortable: scratchy bits are eliminated, itchy bits bound, and we use top-quality elastic for maximum stretch wherever required!
Easy to put on: we avoid fiddly buttons and bows in favour of velcro, press-studs and elastic, to allow your children to be as independent as possible.
Generously cut: children come in all different shapes and sizes, like to share their dressing-up clothes, and sometimes want to dress up over their clothes, so we take all this into account.
Washable: Hopscotch Dressing-up Clothes won't fall apart in the wash, which is very useful if you are a cowboy who likes riding horses or a fairy on a picnic (see below for full washing instructions).
Robust: what soldier wants to worry about snagging his trousers? Kangaroos need to be able to hop and cowboys gallop through the sage-bush without their kit falling to bits. Hopscotch Dressing-up Clothes are well-made in the UK with the toughest of children in mind!
Fun to wear: whether you want to be a leopard or a bride, a flamenco dancer or commando, Hopscotch can help you dream! If by chance you don't find what you want, give us a ring and we'll do our best to help - our best ideas come from our children and our customers, so keep them coming!

Washing Instructions

Hopscotch Dressing-up Clothes are fully machine washable (below 40º), unless otherwise labeled. Here are a few hints and tips from previous customers: